Let’s start with my belief: The web, and digital, wins.
Marketing, sales, PR and customer service are increasingly dominated (OK, “influenced”) by email, social, and websites. Customers do research about products/services before they choose a vendor, let alone trust you enough to make contact and ultimately become an online lead or sale.
Information is easy to find. Will you "get found" and become a trusted source of information before the purchase is made?
So sure, you have a website, you use email, you have social media accounts, and maybe you have a blog (you probably should) and/or dabble in Pay Per Click (PPC)?
But, what is your quantifiable return on investment?
Your digital "investments" should WORK TOGETHER to create value for your business. Can you measure it?If you don’t take sales that can be attributed to ...